What are the shipping options?

A. STORE ONLY provides standard delivery, A. STORE offers one courier option:

  • GDEX

During checkout, you will be prompted to choose a shipping method for your product(s). Your total shipping charges will automatically compute during checkout.

Shipping Charges:

  • GDEX: FREE (Malaysia) & RM50 (Singapore)

Where does A. STORE ship out of?

We ship out of our store in Malaysia.

Does A. STORE ship internationally?

Yes. To Singapore and Malaysia ONLY for the time being.

What is the estimated delivery time?

The estimated delivery time for standard delivery will be 3 to 7 Business Days. Be aware that orders may experience longer processing and delivery times during holidays.

All orders are processed and shipped on business days only.
(Monday to Friday *excluding public holidays)

*Please note that orders that are placed on Friday and weekends will only be picked up by the respective courier service on the following business day (Monday).

Can I purchase online and collect at the store?

At the moment, we do not offer in-store collection.

Can I change my shipping information?

Due to our sales policy, we cannot amend any shipping information after your order has been made. However, customers can amend their shipping information with the courier service at his/her own risk. A. STORE shall not be responsible for any loss or damage where the shipping information is amended after the order has been placed.

Is A. STORE able to declare my order as a gift or at a lower value to avoid duties?

We, at A. STORE are required to declare the full value of our goods and cannot declare them as a gift or lower the value.

Can you estimate how much I will have to pay for the import or customs duties?

Unfortunately, we have no control over these charges, and cannot tell you what the cost might be, as customs policies and import duties vary widely from country to country. It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.